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Systinet Error: Certificate Name and Host Name Do Not Match (Magic xpa 3.x)

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Information

 
Created ByKnowledge Migration User
Approval Process StatusPublished
Objective
Description

Systinet Error: Certificate Name and Host Name Do Not Match (Magic xpa 3.x)

Objective

Resolving the error: Name in certificate ['IP address.domain'] doesn't match host name ['hostname.domain']

When this error is displayed by Systinet, instead of continuing past the Systinet console log in screen, a page with one of the following errors opens:

"Internet Explorer cannot display the webpage" or "Navigation canceled".

General

The error stems from a DNS-related problem at the time of the installation.

When installing Systinet, a self-signed certificate (server certificate) is generated.

If the installer fails in the translation process of the IP name to the machine name, the certificate is generated using the machine name; however, navigation in the Systinet console (after the login page) goes to an IP location (for example, http:// 10.1.14.251:6443/admin/console).

Implementation Steps

Resolving this problem consists of two steps:

  1. Generating a new self-signed certificate.

  • Use PStoreTool, which is located in the Systinet bin folder.

  • Use the following command (in CMD) when the Systinet server is up and running. The input arguments are marked in bold:

PStoreTool,bat newServer -alias <the Alias for the SSL> -keyPassword <changeit or any other password> -subject <CN=...> -url http://localhost:6060 -username admin -password changeit


For example:

2. Configuring Systinet to work with the new generated alias and certificate.

  • Open the ServerConf.xml file, which is located under: %WASP_HOME%\conf\serverconf.xml.

  • Change the alias element under HttpsPreferences with the name used for the alias argument:

  • Save the changes and restart Systinet.

Reference
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